Terms & Conditions — betli Online Casino & Sportsbook

1. General Terms

These Terms apply to all betli products and services, including the betli sportsbook (cricket, football, kabaddi, and other sports), betli Casino (live dealer tables, slots, Dragon Fishing, Hi-Lo), and all promotional offers and loyalty programmes made available to registered players via betli.net.

These Terms are written in English and shall be interpreted in accordance with their plain English meaning. In the event of any ambiguity, betli's interpretation of these Terms shall be final and binding, subject to applicable law.

1.1 Acceptance of Terms

By completing the betli registration process, ticking the acceptance checkbox, or by simply using any part of the betli platform, you confirm that:

• You have read and understood these Terms & Conditions in full.
• You are at least 18 years of age.
• You are not located in a jurisdiction where online gambling is prohibited.
• You are acting on your own behalf and not as an agent for a third party.
• You accept the risk inherent in gambling activities and acknowledge that betli provides no guarantee of winnings.

1.2 Amendments to Terms

betli reserves the right to amend these Terms at any time without prior notice, except where changes are material, in which case betli will endeavour to provide reasonable advance notice to affected players. Material changes include alterations to withdrawal policies, bonus eligibility criteria, or account verification requirements. Continued use of the platform after any amendment constitutes unconditional acceptance of the revised Terms.

1.3 Governing Law

betli operates as a safe and reliable platform committed to fair play and secure transactions. These Terms shall be governed by and construed in accordance with the principles of fair dealing applicable in the jurisdiction of operation. betli does not make specific claims regarding regulatory licensing from any particular government body.

2. Eligibility and Registration

Access to betli and all its services is restricted to individuals who meet the eligibility criteria set out in this section. betli strictly enforces these criteria and reserves the right to suspend or permanently close any account found to be in breach of eligibility requirements.

2.1 Age Requirement

betli is an 18+ only platform. You must be at least 18 years of age to register an account, make a deposit, place a bet, or access any betli product. betli actively enforces age verification as part of its Know Your Customer (KYC) process. Underage gambling is strictly prohibited and any account found to belong to a person under 18 will be immediately closed, with all funds returned to the payment method used for deposit after deducting any winnings derived from underage gambling activity.

2.2 One Account Per Player

Each player is permitted to hold exactly one (1) betli account. Opening duplicate, secondary, or multiple accounts — whether under the same name, identity, device, IP address, payment method, or household — is strictly prohibited. betli uses automated detection systems to identify multi-accounting. Any accounts identified as duplicates will be closed immediately and all associated funds and bonuses may be forfeited.

2.3 Accurate Registration Information

When registering your betli account, you are required to provide accurate, current, and complete personal information, including your full legal name, date of birth, email address, and phone number associated with your bKash, Nagad, or Rocket account. Providing false, misleading, or incomplete registration information is a material breach of these Terms and will result in immediate account suspension pending investigation.

2.4 KYC Verification

betli requires all players to complete KYC (Know Your Customer) verification before processing withdrawal requests above defined thresholds. KYC documents may include a government-issued National ID (NID), passport, or driving licence, along with proof of address and proof of payment method ownership. betli may request additional documents at any time in accordance with its anti-money laundering obligations. Failure to provide requested KYC documents within 30 calendar days will result in account suspension.

3. Account Obligations

As a registered betli player, you take on certain ongoing obligations relating to your account. These obligations are designed to protect you, other players, and the integrity of the betli platform as a whole.

3.1 Account Security

You are solely and entirely responsible for maintaining the security and confidentiality of your betli Login credentials, including your username, password, and any OTP (one-time password) codes sent to your registered mobile number. You must not share your betli Login credentials with any third party under any circumstances. betli will never ask you for your password via email, live chat, phone call, or any other communication channel.

If you suspect that your betli Login credentials have been compromised or that your account has been accessed by an unauthorised individual, you must contact betli support immediately via [email protected]. betli will not be liable for losses arising from unauthorised account access that results from your failure to maintain credential security.

3.2 Accurate Account Maintenance

You are responsible for keeping your registered account information accurate and up to date at all times. If your contact details, payment method, or personal information changes, you must update your betli account profile promptly. betli will send all important communications — including withdrawal confirmations, security alerts, and Terms update notices — to the email address registered on your account.

3.3 Player Responsibility

You acknowledge that gambling involves financial risk and that you bear sole responsibility for all betting decisions made through your betli account. betli does not provide betting advice, and no information published on the betli platform — including odds, statistics, or match previews — constitutes a guarantee of any outcome. You agree to bet only within your financial means and to make use of the responsible gaming tools available from your account dashboard after betli Login.

4. Deposits and Withdrawals

All financial transactions on betli are processed in Bangladeshi Taka (BDT) using the ৳ symbol. betli supports the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are protected with 256-bit SSL encryption.

4.1 Deposits

The minimum deposit amount on betli is ৳200. There is no maximum deposit limit, although betli may apply transaction limits on specific payment methods. Deposits via bKash, Nagad, Rocket, and Upay are typically processed in real time. Deposits via Visa and Mastercard may take up to 30 minutes to reflect in your betli account balance. betli does not charge processing fees on deposits.

All deposits must be made from a payment method registered in your own name. Deposits from third-party accounts — including accounts belonging to family members, friends, or any other person — are strictly prohibited. betli reserves the right to hold or return funds deposited from unverified or third-party sources.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment method used for the most recent deposit, in accordance with anti-money laundering requirements. Verified accounts in good standing are eligible for same-day withdrawal processing on business days (Bangladesh Standard Time, UTC+6). betli targets a maximum processing time of 24 hours for standard withdrawals and up to 48 hours for larger amounts subject to enhanced verification.

betli does not charge withdrawal fees. However, your payment provider (bKash, Nagad, Rocket, etc.) may apply standard transaction charges on their end, over which betli has no control.

4.3 Verification of Funds

betli may request documentation to verify the source of funds for large deposits or unusually high betting volumes. This is a standard anti-money laundering procedure. Failure to provide requested documentation within the specified timeframe may result in withdrawal holds and eventual account suspension.

5. Bonuses and Promotions

betli offers a range of bonuses and promotional offers to both new and existing registered players. All bonuses are subject to the specific terms published alongside each offer, as well as the general bonus conditions set out in this section. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion's terms shall prevail for that promotion only.

5.1 Welcome Bonus

The betli welcome bonus is available to new players who register their first betli account and make their first qualifying deposit. The welcome bonus offer, percentage match, maximum bonus amount, and applicable minimum deposit will be specified on the betli promotions page at the time of registration. Welcome bonuses are available to each player once only and are forfeited upon detection of multiple accounts.

5.2 Wagering Requirements

All bonuses issued by betli are subject to wagering requirements before bonus funds or bonus-derived winnings can be withdrawn. The specific wagering multiplier applicable to each bonus is disclosed on the relevant promotion page. Unless otherwise stated, wagering requirements must be completed within 30 calendar days of the bonus being credited to your account. Failure to meet wagering requirements within the specified period will result in the bonus and any associated winnings being forfeited.

5.3 Bonus Abuse

betli reserves the right to withhold, cancel, or claw back any bonus — and to close the associated account — where betli has reasonable grounds to believe that a player is engaged in bonus abuse. This includes but is not limited to: opening multiple accounts to claim bonuses more than once; placing low-risk hedging bets designed to fulfil wagering requirements without genuine gameplay risk; or coordinating with other players to exploit promotional structures. betli's determination of bonus abuse is final.

5.4 VIP Loyalty Programme

betli's four-tier VIP programme — Bronze, Silver, Gold, and Platinum — awards loyalty points on qualifying bets placed after betli Login. Points accumulate automatically and can be redeemed for bonus credit at the conversion rates published in the VIP programme section of the betli account dashboard. betli reserves the right to modify VIP tier thresholds, point values, and redemption rates at any time, with reasonable advance notice where changes are material.

5.5 Seasonal Promotions

betli periodically runs seasonal promotions tied to the Bangladeshi calendar, including but not limited to BPL season reload bonuses, Eid cashback events, Pohela Boishakh free spins, and Victory Day (December 16) special tournaments. All seasonal promotions are governed by specific terms published at the time of the offer and are subject to availability.

6. Betting Rules

All bets placed through betli are subject to the general betting rules set out in this section, as well as sport-specific and game-specific rules published within the relevant section of the betli platform. In the event of a conflict, sport-specific rules take precedence over these general rules for the sport in question.

6.1 Bet Acceptance

A bet is not confirmed until betli issues a bet reference number and displays the confirmed bet in your betli account betting history. betli reserves the right to refuse, limit, or void any bet at its sole discretion, including where: (a) a system error or technical fault affected the odds or market; (b) a bet is placed after an event has commenced without the betli system correctly identifying the event as live; or (c) odds were manifestly incorrect due to a data feed error.

6.2 Minimum and Maximum Stakes

Minimum and maximum stake amounts vary by sport, market, event, and player account status. Current stake limits are published within each market on the betli sportsbook. betli reserves the right to apply personalised stake limits to individual accounts based on betting history, account verification status, or responsible gaming considerations.

6.3 Cricket Betting

betli's cricket sportsbook covers BPL (Bangladesh Premier League), Bangladesh Tigers international matches, IPL, T20 World Cup, ICC Test Championship, and other major tournaments. Unless otherwise stated, all cricket bets require a minimum of one ball to have been bowled for the bet to stand. Bets on abandoned matches or matches affected by weather will be settled in accordance with betli's cricket-specific rules, which are available in the cricket section of the platform.

6.4 Casino Game Rules

All games available in betli Casino — including live dealer baccarat, roulette, blackjack, Dragon Tiger, Dragon Fishing, Hi-Lo, and slot titles — operate under the rules established by the respective game studios (Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, Microgaming). These rules are displayed within each game. betli does not modify game outcomes. All RNG-based games use certified random number generation technology.

6.5 Disputed Bets

If you believe a bet has been settled incorrectly, you must contact betli support within 72 hours of the settlement date, providing your bet reference number and a clear description of the dispute. betli will investigate and respond within 5 business days (Bangladesh Standard Time). betli's settlement decisions are final except where a manifest error is identified.

7. Prohibited Conduct

The following conduct is strictly prohibited on betli. Engaging in any prohibited conduct is a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balances and bonuses, and reporting to relevant authorities where required by law.

• Multi-accounting: Creating, operating, or using more than one betli account, whether under the same or different identities.
• Identity fraud: Providing false identity documents, impersonating another person, or using another person's payment method without authorisation.
• Underage gambling: Attempting to register or use betli if you are under 18 years of age.
• Collusion: Coordinating with other players to manipulate game outcomes, share bonus exploitation strategies, or engage in any form of coordinated cheating in multiplayer games or live dealer tables.
• Arbitrage betting: Systematically exploiting differences in betli's odds against other operators to guarantee profit regardless of outcome, where betli determines this constitutes abuse of the sportsbook.
• Automated betting: Using bots, scripts, automated tools, or artificial intelligence to place bets, play casino games, or interact with betli in any automated fashion without prior written consent from betli.
• Money laundering: Using betli to launder funds of any kind. betli will report suspected money laundering to the relevant authorities and cooperate fully with any investigation.
• Hacking or interference: Attempting to access betli's systems without authorisation, reverse-engineer the platform, exploit software vulnerabilities, or interfere with the operation of any betli game or service.
• Chargebacks: Initiating unjustified chargebacks or payment reversals through your bank or payment provider. betli will pursue recovery of any chargebacked funds and may permanently close your account.

8. Limitation of Liability

To the fullest extent permitted by applicable law, betli shall not be liable for any loss, damage, or injury arising from your use of the betli platform, including but not limited to:

• Financial losses arising from betting or casino gameplay, including losses from games that malfunction due to circumstances beyond betli's reasonable control.
• Loss of profits, loss of data, loss of business, or any indirect, special, incidental, or consequential loss of any kind.
• Service interruptions caused by maintenance, technical failures, third-party payment provider outages, or force majeure events.
• Losses arising from your failure to maintain the security of your betli Login credentials.
• Decisions made based on information published on the betli platform, including odds, match previews, or statistical data.

8.1 Platform Availability

betli aims to maintain a platform uptime of 99.8% but does not guarantee uninterrupted access to the platform. Scheduled maintenance will be communicated in advance where possible. betli will not be liable for any losses incurred as a result of platform unavailability, whether during scheduled maintenance or unforeseen outages.

8.2 Technical Errors

In the event of a technical error that results in an incorrectly displayed price, payout, or bonus amount, betli reserves the right to correct the error and void any affected bets or transactions. betli is not liable for losses arising from bets placed on the basis of manifestly erroneous information caused by a technical fault.

9. Account Closure

betli accounts may be closed voluntarily by the player or by betli in accordance with the circumstances set out in this section.

9.1 Player-Initiated Closure

You may request closure of your betli account at any time by contacting betli support at [email protected] with the subject line "Account Closure Request". betli will process the closure request within 5 business days. Before closure, you must withdraw any remaining balance in your account. Betli will not be responsible for any balance remaining in a closed account that was not withdrawn prior to closure, except where betli is required by applicable law to return such funds.

9.2 Self-Exclusion

betli offers both temporary and permanent self-exclusion options for players who feel that gambling is negatively affecting their wellbeing. Self-exclusion requests can be initiated directly from the betli account dashboard after betli Login, or by contacting support at [email protected]. During a self-exclusion period, your account will be locked and you will be unable to place bets, access the casino, or make deposits. betli will also endeavour to remove you from marketing communications during any active self-exclusion period.

9.3 betli-Initiated Closure

betli reserves the right to suspend or permanently close any account, with immediate effect and without prior notice, in circumstances including but not limited to: (a) breach of these Terms; (b) detection of prohibited conduct; (c) failure to complete KYC verification within required timeframes; (d) reasonable suspicion of fraud or money laundering; (e) account found to belong to a person under 18 years of age; or (f) any other circumstance that betli determines, in its sole discretion, warrants account action in order to protect the integrity of the platform or the safety of its players.

9.4 Balance on Closure

Where betli closes an account due to a breach of these Terms or prohibited conduct, betli reserves the right to forfeit some or all of the account balance, including bonus funds and any winnings derived from bonus play. Where an account is closed for reasons unrelated to player breach — such as voluntary closure or betli's decision to withdraw service from a particular region — any verified real-money balance will be returned to the player's registered payment method within 10 business days.

10. Responsible Gaming

betli is committed to promoting responsible gambling across its entire player base in Bangladesh. Gambling is intended to be a form of entertainment. betli takes seriously its obligation to provide tools and resources that help players maintain healthy gambling habits.

10.1 Responsible Gaming Tools

The following responsible gaming tools are available to all registered betli players directly from the account dashboard after betli Login:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limits take effect immediately when reduced and after a 24-hour cooling-off period when increased.
• Session Timers: Set time reminders that alert you when you have been playing for a defined period.
• Reality Checks: Enable periodic pop-up notifications displaying how long you have been active and your net win/loss for the session.
• Cooling-Off Period: Take a temporary break from betli for a period of 24 hours, 7 days, or 30 days. During this period, your account will be inaccessible for gambling purposes.
• Self-Exclusion: Request a longer exclusion period of 6 months, 12 months, or permanent exclusion from betli.

10.2 Seeking Help

If you believe gambling is becoming a problem — for you or someone you know — betli encourages you to reach out for support. Contact betli support at [email protected] to activate self-exclusion or to speak with a member of the responsible gaming team. Additionally, please seek independent support from qualified problem gambling organisations and mental health professionals available in Bangladesh.

10.3 Minor Protection

betli strongly encourages parents and guardians to use appropriate internet filtering software to prevent minors from accessing online gambling websites, including betli. If you share a device with minors, always log out of your betli account after each session and never save your betli Login credentials on shared devices.